At Car Keys Express™, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, as well as how you can opt out of receiving SMS/text messages from us. For the avoidance of doubt, SMS (Short Message Service) opt-in and/or phone numbers for the purpose of SMS will not be shared and are not being shared with any third parties or any affiliate company for marketing purposes.
Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, such as your name, contact information, vehicle details, and payment information. Additionally, we may collect information through your use of our website, including IP address, browser type, and browsing behavior.
How We Use Your Information
We use the information we collect to:
– Provide and improve our car key replacement services.
– Process your transactions and send you confirmations.
– Respond to your customer service requests and support needs.
– We do not share your SMS/text consent or phone number with third parties other than our designee that supports our customer programs in retail.
SMS/Text Messaging and Your Right to Opt-Out
By providing your mobile phone/your cell phone number in retail location when you purchased your key(s), you provided your consent to receive conversational SMS/text messages from Car Keys Express regarding our services, your order and/or your transaction(s). Message and data rates may apply.
How You Can Opt Out
If you no longer wish to receive SMS/text messages from us, you can opt out at any time by texting “STOP” to the number from which you received the message. After opting out, you may receive one final text message confirming your opt-out request. Alternatively, you can contact our customer service support team at (502) 203-1615 or email us at [email protected] to request removal from our text messaging list.
Car Keys Express’ Security Measures
We implement a variety of security measures to maintain the safety of your personal information. Car Keys Express strives to keep your personal information private and protected. Commercially reasonable administrative, technical, organizational and physical security measures are used to maintain the privacy of consumers, our users’ and visitors’ information and data against accidental or unlawful destruction, loss and alteration, as well as protect against unauthorized disclosures and access.
Unfortunately, the transmission and storage of data can never be guaranteed to be 100% secure. While we use commercially reasonable means to ensure the security of your personal information, we cannot guarantee that any information you transmit to us (through any iKeyless (dba Car Keys Express) application, services or transaction will not be intercepted by an unauthorized third party.